Published on
Feb 20, 2026
Specialist, Strategic Technical Onboarding
Company: Amplify
Employment Type: Full-Time
Location: 100% Remote – US only
Compensation: $55,000 – $60,000 (USD, plus annual discretionary bonus)
Category: Customer Support
Close date or Apply by date: Not disclosed
WHY THIS ROLE MADE THE CUT
Fully remote (no hybrid or office requirements)
Full-Time role
Job is listed on company site with a direct link to apply
Legitimate, established company
Posted within the last 14 days OR includes a clear deadline to apply
Clear salary range is disclosed
ROLE SNAPSHOT
Amplify is hiring a Specialist, Strategic Technical Onboarding to manage and oversee the onboarding and implementation of Amplify products within customers' technological and curricular infrastructures for their largest strategic accounts. You'll configure and implement digital products to meet customer requirements including state-specific nuances, coordinate all aspects of digital onboarding, manage customer data transfers ensuring PII security and system compatibility, research complex technical issues and develop solutions, and maintain consistent communication with customers and internal teams to ensure successful launches. This role requires 2+ years in customer service or technical onboarding, demonstrated proficiency in data management, experience with Google Workspace (Sheets and Docs), strong organizational skills, and the ability to meet tight deadlines in high-volume environments.
KEY WORDS TO INCLUDE IN YOUR RESUME/COVER LETTER IF YOU APPLY:
Technical onboarding
Customer implementation
Data management
Google Workspace (Sheets, Docs)
Project management
System configuration
PII security and data transfers
K-12 or EdTech experience
Customer service
Process documentation
Keywords are suggested based on the language used in the employer's job description to help applicants align with automated screening systems.
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