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Contact Center Sales Specialist
Company: Zoom
Employment Type: Full-Time
Location: 100% Remote – US (travel as needed)
Compensation: $160,000 – $326,400 (USD, plus bonus and equity; location-based compensation structure applies)
Category: Sales
Close date or Apply by date: April 2, 2026
WHY THIS ROLE MADE THE CUT
Fully remote (no hybrid or office requirements)
Full-Time role
Job is listed on company site with a direct link to apply
Legitimate, established company
Posted within the last 14 days OR includes a clear deadline to apply
Clear salary range is disclosed
WHAT YOU'LL DO:
Zoom is hiring a Healthcare Account Executive specialized in Contact Center sales to partner with direct sales account executives to prospect new opportunities and increase sales funnel with primary goal to partner with sales Account Executives to upsell current customers and assist in closing potential customers. You'll drive, build and manage pipelines for assigned territory, act as sales specialist/subject matter expert when discussing and positioning Zoom's Customer Experience portfolio with prospects and customers, qualify leads and perform needs assessment engaging technical resources, create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews, utilize solution-selling and value-selling techniques to effectively guide sales processes to close, develop and maintain business within existing accounts managing large, complex sales situations and sales campaigns, develop go to market co-sell strategy (internal Zoom, alliance partner & channel partners), and work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions.
WHAT YOU'LL NEED:
5+ years Contact Center Sales experience, ability to lead and manage complex sales cycles from start to finish, experience working within Healthcare accounts, experience leading others with product/services training including demo and sales guides and learning and training materials, experience utilizing Customer Relationship Management (CRM) tool, and ability to travel as needed.
KEY WORDS TO INCLUDE IN YOUR RESUME/COVER LETTER IF YOU APPLY:
Contact Center sales (5+ years required)
Healthcare account experience
Complex sales cycles and management
Solution-selling and value-selling techniques
Account executive partnership and upselling
Pipeline management and territory building
CRM tools and sales forecasting
Product/services training and demos
Quarterly business reviews
Go-to-market and co-sell strategy
Keywords are suggested based on the language used in the employer's job description to help applicants align with automated screening systems.
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