Published on
Feb 23, 2026
Regional Vice President, Customer Success and Development (Inside/Small Accounts)
Company: Amplify
Employment Type: Full-Time
Location: 100% Remote – US only
Compensation: $180,000 – $205,000 (USD, plus annual discretionary bonus)
Category: Customer Success & Support
Close date or Apply by date: Not disclosed
WHY THIS ROLE MADE THE CUT
Fully remote (no hybrid or office requirements)
Full-Time role
Job is listed on company site with a direct link to apply
Legitimate, established company
Posted within the last 14 days OR includes a clear deadline to apply
Clear salary range is disclosed
ROLE SNAPSHOT
Amplify is hiring a Regional Vice President, Customer Success and Development to lead the holistic customer journey across Inside regional accounts and small accounts (~500 accounts), bridging commercial account health and educational impact by leading both Customer Success and Professional Development teams. You'll set the Digital Success strategy for high-volume portfolios, manage a diverse team of Digital Success Managers, PD staff, and contingent specialists, oversee the entire post-sales lifecycle from onboarding to renewal, drive regional revenue growth and retention, manage budgets and resource allocation, and leverage Gainsight, Salesforce, and data analytics to inform strategic decisions. This senior leadership role requires 10+ years of management experience with 5+ years leading Customer Success teams, proven track record managing large teams (20+ reports), 8+ years in small account management with scaled engagement models, and 3+ years designing or operating pooled/tech-touch models.
KEY WORDS TO INCLUDE IN YOUR RESUME/COVER LETTER IF YOU APPLY:
Customer Success leadership
Large-scale team management (20+ reports)
Small account or high-volume portfolio management
Pooled, tech-touch, or hybrid support models
Budget management and financial acumen
Gainsight and Salesforce proficiency
Retention and renewal strategy
Professional services delivery
Cross-functional collaboration
EdTech or education experience
Keywords are suggested based on the language used in the employer's job description to help applicants align with automated screening systems.
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